Our LKY Layby option allows you to secure your chosen piece and pay for it over a 4-week instalment period, rather than paying the full amount upfront.
By selecting Layby at checkout, you agree to the following terms and conditions.
1. How LKY Layby works
When you place a Layby order, a 30% initial deposit is required to secure your item.
The remaining 70% balance must be paid in full within 4 weeks of your Layby order being placed.
Your payment schedule and individual instalment amounts will be confirmed at the time of purchase.
Your item is allocated to your Layby order while payments are being made and will not be made available for general sale during the agreed Layby period, subject to the terms below.
2. Your order will not be shipped until fully paid
Your LKY piece is not shipped, dispatched or released to you until the total purchase price has been paid in full.
Paying the initial 30% deposit does not give you ownership or possession of the product, and no delivery will occur until all outstanding payments have been received and cleared.
Once your final payment has been successfully received, your order will be processed for dispatch in accordance with LKY's standard shipping terms.
3. Four-week payment period
You have 4 weeks from the date your Layby order is placed to complete payment.
It is your responsibility to ensure that all scheduled payments are made by their nominated due dates.
If a scheduled payment fails, LKY may contact you to arrange payment of the outstanding amount. Any missed payment does not automatically extend the original 4-week Layby period.
Payment extensions are not available.
4. Failure to complete payment
If the outstanding balance has not been paid in full by the end of the 4-week Layby period, your Layby will be considered in default.
Where permitted by applicable Australian Consumer Law, LKY may terminate the Layby agreement following the customer's failure to make the required payments.
Once the Layby is terminated:
- The item will be immediately released from the customer's Layby allocation.
- The item may be returned to LKY's available stock and listed for sale on the LKY website.
- The customer will no longer have the right to purchase that specific item at the original Layby price or under the original Layby arrangement.
- Any applicable termination or administration charge will be deducted from amounts paid, to the extent permitted by Australian Consumer Law and provided that the charge does not exceed LKY's reasonable costs associated with the Layby.
- Any remaining balance of payments that is required to be refunded under applicable law will be refunded using the original payment method where reasonably possible.
5. Associated Fees
Where a customer breaches the Layby agreement by failing to complete the required payments, LKY will apply a termination charge of the initial 30% deposit to cover reasonable costs associated with administering, processing, holding and restocking the Layby item, to the extent permitted by Australian Consumer
Any further amounts will be refunded within 5 business days of the order termination, with funds clearing at the rate of the individuals personal bank timeline.
6. Customer cancellation
You may request cancellation of your Layby before the goods have been delivered.
Where you cancel a Layby, LKY will process any refund required under Australian Consumer Law, less any permitted termination charge that has been clearly disclosed and does not exceed LKY's reasonable costs such as payment processing fees, system fees and bank fees.
LKY's Layby terms do not affect your rights under the Australian Consumer Law, including your rights relating to faulty, defective or incorrectly supplied products.
7. Limited-edition and sold-out pieces
Many LKY pieces are produced in limited quantities.
Placing a Layby order secures your item during the agreed payment period, but only while you remain compliant with the Layby terms.
If your Layby is terminated because you have failed to complete payment, the item may be made available to another customer.
Once it's gone, it's gone.
8. Changes to payment arrangements
If you believe you will be unable to meet a scheduled payment, please contact LKY as soon as possible.
Any extension or variation to a Layby payment schedule must be agreed to by LKY in writing. An extension is not guaranteed and does not automatically apply because a payment has been missed.
9. Consumer guarantees
Nothing in these Layby Terms and Conditions excludes, restricts or modifies any rights or remedies you may have under the Australian Consumer Law.
If a product has a problem covered by the Australian Consumer Law, your consumer guarantee rights continue to apply regardless of whether the product was purchased outright or through Layby.
10. Acceptance of these terms
By selecting the LKY Layby payment option and placing your order, you confirm that you have read, understood and agreed to these Layby Terms and Conditions.
LKY recommends that customers retain a copy of these terms for their records.
LKY reserves the right to update these terms from time to time, provided that any changes will not affect rights that cannot legally be excluded or modified under applicable law.